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Duke Technology Center

The on-campus resource for all your computing needs.

HOURS

Monday thru Friday 8:30am – 6pm | Saturday 9am – 6pm | Sunday 11am – 4pm
*Hours are subject to change.

Welcome to the Duke Technology Center (DTC)!

The products and prices described on this website are restricted to the students, faculty, staff and departments of Duke University and Duke Health. A valid Duke University or Duke Health identification card will be required at the time of purchase.

Prices and product availability are subject to change without notice.

Forms of Payment
We accept: Cash, Personal Check (with a valid ID), Visa, Mastercard, Discover, American Express, DukeCard, Duke Stores Gift Card, and departmental funds.

MacBook Pro and MacBook Air Promo

The Apple Store for Education offers powerful desktop and laptop computer solutions
at special prices for education.

Computers for Students, Faculty, and Staff

 

Why should you purchase a laptop from the Duke Technology Center?
Low educational pricing! Our laptop packages available to you are some of the best values anywhere. Our comprehensive program of hardware, software, and support ensures a superior student computing experience.

Laptops* purchased through the Duke Technology Center enjoy the following services:

  • 3 Years of Warranty Coverage
  • 3 Years of Accidental Damage Coverage (some limitations apply)
  • Unique ON-CAMPUS support and premium manufacturer support when you are at home
  • Loaner Program: Students get a loaner for no charge when your computer needs service on-campus
  • On-Campus Authorized Apple, Dell, and Lenovo Service and Repair

*Apple computers come standard with a 1-year warranty. AppleCare+ may be purchased separately.

How do you order your laptop from the DTC?
You can place your order online now.

How do you pay for your laptop from the DTC?
Credit Card (VISA, MasterCard, American Express, or Discover)

Personal Computer Purchases

for Duke Students, Faculty & Staff

 

Apple Studio Display

Apple

Authorized Campus Store. Authorized Service Provider.

Duke Student, Faculty
& Staff. Computer Purchases using personal funds.

SHOP APPLE

Dell Laptops

Dell

Duke Student, Faculty
& Staff. Computer Purchases using personal funds.

SHOP DELL

Lenovo Laptops

Lenovo

Duke Student, Faculty
& Staff. Computer Purchases using personal funds.

SHOP LENOVO

Microsoft Surface

Microsoft Surface

Duke Student, Faculty
& Staff. Computer Purchases using personal funds.

SHOP MICROSOFT SURFACE

Departmental Purchases

Departmental Computer Purchases

Buy@Duke is a web-based e-procurement tool enabling users to compare and select items from multiple vendors’ catalogs into a single shopping cart, take advantage of negotiated discounts based on Duke’s volume purchasing powers, eliminate paper requisitions, and customize electronic workflows at the unit level. The system is accessible through the Duke@work self-service website.  

Digital Signage

Duke’s Digital Signage program is a centrally managed/locally controlled electronic sign and interactive display platform. There are close to 200 digital signs displayed across Duke University’s campus. For questions or more information, please email the Duke Technology Center at cpustore@duke.edu.

Panopto Customers

For more information on purchasing Panopto appliances, please visit Duke Service Now.

 

Employee Computer Purchase Plan

The Duke Technology Center in partnership with the Duke University Federal Credit Union is proud to offer Duke Employees a payroll deduction program for the purchase of computers and tablets (including accessories).

Eligibility
Persons: The payment plan is available to Duke University and Duke Health employees, requires member qualification and is subject to credit approval.

Products
Eligible persons can purchase any computer and/or tablet and hardware accessories sold at the Duke Technology Center (must be purchased together). Software, supplies and service are ineligible products and must be purchased separately using another approved payment method such as cash, credit card, Flex, etc.

Amounts
Duke Credit Union will finance amounts from $600 to $3,000. More details and information about how to apply are available at https://www.dukefcu.org/loans-visa/personal-loans

RETURN POLICY

Hardware
Apple, Dell, Lenovo, and Microsoft computers purchased from the DTC may be returned within 5 business days of the purchase if the product is in resalable condition and is accompanied by the original receipt, all shipping and packing material, and all manufacturer’s documentation originally supplied with the merchandise. Open box computers are subject to a restocking fee of up to 25%.

Accessories
Returns will be accepted within 14 days of the purchase date if in resalable condition and accompanied by all original packing and manufacturer’s documentation. Opened products may be subject to a 25% restocking fee. IMPORTANT NOTE: Headphones of all types are not eligible for return, due to sanitary conditions. Such items may be returned to the manufacturer.

Apple Accessories
All sales are final unless in the original, unopened packaging. Unopened items in resalable condition are returnable within 14 days after purchase. Opened Apple products cannot be returned. Defective Apple accessory product claims are provided directly through Apple. See https://www.apple.com/legal/warranty/ for more details.

Software
Unopened current version software products may be returned up to 14 days from the date of sale. Opened software products will be exchanged for like product only. There are no refunds for opened retail software products or licensed software and manuals.

Service Parts
No refunds on service parts. Defective service parts will be exchanged for a like part only up to 30 days from the date of purchase. After 30 days from the date of purchase, defective service parts will be handled in accordance with the manufacturer’s warranty.

Order Cancellation
Custom configure-to-order (CTO) computers from Apple are NOT eligible for stock balance, return, or price protection privileges. Apple configure-to-order systems (part numbers beginning with Z) received by the Duke Technology Center and subsequently cancelled or declined by the customer will be assessed a 25% cancellation fee.

Discontinued, clearance or sale hardware, accessories, and software CANNOT be returned or exchanged.

Address

Duke Technology Center
Duke University
Box 90850
Durham, NC 27708-0850

Call Us

Tel: (919) 684-8956