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Computer Repair

Serving Duke University students, faculty, staff, and departments.

HOURS

Monday thru Friday 7:30am – 5pm
*Hours are subject to change.

Welcome to Computer Repair!

We are an authorized service provider for:

  • Apple
  • Dell
  • Lenovo
  • HP Printers

We also offer hard drives, power supplies, external hard drive enclosures, AC adapters, notebook batteries, printer parts, toner, etc., and on-site service calls to Duke University and Duke Health departments in the Durham area.

Services and Policies

What we do at Computer Repair

  • We fix computers and printers. We are an authorized service center for AppleIBMDell, and Lenovo computers and most HP laserjet printers. We can repair broken equipment, save or transfer your data, reinstall your Operating System, load antivirus software and install critical updates.
  • We sell hard drives, power supplies, external hard drive enclosures, adapters, notebook batteries, optical drives, printer parts, toner, etc. If we do not have your part in stock, we can usually get it in a day or two.
  • We do on-site service calls to University and Medical Center departments in the Durham area.
  • We pick up and return departmental equipment.
  • We offer service contracts.

What we don’t do at Computer Repair

  • We don’t do software support. If your software is causing problems with the operation of your computer, then we may be able to help; but if you are having trouble aligning the columns in a table, try calling the OIT Helpdesk at 684-2200.
  • We don’t bring hard drives back from the dead. If your hard drive crashes, we offer our condolences — and a new hard drive.

Service Parts Return Policy
No refunds on service parts. Defective service parts will be exchanged for a like part only up to 30 days from the date of purchase. After 30 days from the date of purchase, defective service parts will be handled in accordance with the manufacturer’s warranty.

Address

Duke University Computer Repair
3523 Hillsborough Road
Durham, NC 27705

Email Us

cpufix@duke.edu 

Call Us

(919)684-6760