From the smallest desktop copier to fast, feature-rich walkups, our convenience copier program provides quality customer service to the Medical Center and the University community. Office Products manages over 900 copiers which include digital copier/printers and multifunctional devices. We offer low monthly payments and quality service. We monitor every service call and provide unlimited free training for users.

We also offer short term leases, in special circumstances, and place equipment in outlying areas when the Duke community extends beyond the Durham area.

 

Fill out our Request For Information and we will be in touch to help you find the right copier to fit your office needs. We carry many popular Aficio, Canon, and Xerox models with a variety of speeds and features. Once we receive your Request for Information form, we will contact you to set up an appointment with the Ikon or Xerox Account Manager. The account manager will recommend a copier for you based on the anticipated volume or any special requirements your office may have. When we receive and process your completed contract, we will contact you to arrange a delivery date.

Billing
Departments are billed monthly through the University's accounting system.

Update Customer Information
If you are already leasing a copier and need to update any customer information, use our handy Update Information form and submit your changes online.

Service Calls
We notify your copier vendor and guarantee prompt, courteous service. Our vendors generally respond to service calls within four hours. We keep track of all service calls to watch for problems. Ask us for a printout of your copier's service history at any time.