Billing
Departmental jobs with a valid fund code are billed, invoiced, and mailed daily to authorized financial recipients.

Cash jobs must be paid for in-house at the time of pick up. Payment can be made by check or by cash, and a receipt will be issued at that time.

Binding See Saddlestitching; Spiral Binding; Surebinding; Stapling; Tape Binding.

Color Copies
The Copy Center has a networked color laser copier/printer, as well as a digital self-service color copier.

Users with internet access can submit text and graphics files electronically for production on our Canon CLC-1000 color laser copier/printer. See Network Printing. Please call one of our highly trained staff members at 382-7019 for the best way to deliver your digital file.

The self-service color copier produces 400 dpi multiple plain paper reproductions from full-color 35mm slides or color prints. The maximum output sheet size is 11" x 17". You can produce transparencies, print on two sides, alter color areas or entire originals, or lay in a single-color background. Images can be reduced by 50% or enlarged up to 400%, in 1% increments and with digital accuracy. Positions of images can be changed from left to right, top to bottom, and/or centered. Specific areas can be copied or eliminated. Graphics can be slanted, stretched, squeezed or repeated both horizontally and vertically.

Copying
The Copy Center's high-speed copiers produce high-quality output (up to 600 x 600 dots per square inch) for black-impression jobs more quickly and cost-effectively than ever. Our high-volume printers consistently deliver up to 135 pages per minute—over 8,000 impressions per hour. The copiers enlarge and reduce on paper from 8 1/2" x 11" up to 11" x 17". While the machines are running, operators can reload three paper trays with three different paper stocks, including tabbed divider pages and front and back covers.

Frequently used features include black-and-white photo enhancement to sharpen an image, crop it, resize it, and halftone screen it; merging stored logos or blocks of text; electronic "cut-and-paste"; on-line thermal-adhesive binding and stitching; foolproof imposition of signatures up to 11" x 17", ready to be stitched, folded, and trimmed; and protection of fragile originals.

Our built-in scanners capture text, line art, halftones, and continuous tone photos and convert them to digital masters. These masters can be stored, revised, and used to produce as many sets of originals as required. Since operators can scan and print at the same time, the machine can literally keep running all the time.

Copying vs. Printing
There are no hard-and-fast rules about when it's more cost-effective to copy a job rather than print it. Price, quality, or speed all enter into the picture. However, we recommend that customers request a quote when ordering over 10,000 impressions, regardless of the number of original pages.

Cutting
The number of sides cut (and hence the price) depends on the size of the finished document and the thickness of the paper. Cutting can be provided for cards, forms, pads, tickets, etc. Just ask for an estimate.

Delivery Services
Free pick-up and delivery services are available to University and Medical Center departments by calling us at 382-7021. We also have centralized pick-up bins, which are checked several times a day. In Duke North, the box can be found just inside the revolving door at the front entrance. In Duke South, you can find the box at the Blue Zone Crosswalk at the Information Desk. No calls are necessary to use these bins. Departments who do call should expect pick up within four hours. If the call is made late in the day, copy jobs will be picked up the following morning.

Drilling
See Hole Punching.

Finishing Operations
Besides high-volume duplicating, the Copy Center offers finishing operations. GBC (spiral), surebind, and tape binding are available, as well as card laminating, collating, cutting, folding, hole punching, padding, saddle stitching, and stapling. It generally takes a minimum of seven working days for specialty binding items—a color of spiral bind not kept in stock, for instance—to be delivered from our vendors before a copy job can be completed. However, an ample supply of commonly requested materials, such as black surebinds, is kept on hand.

Folding
We have machines capable of producing letter folds, label folds, half folds, and "Z" (or accordion) folds.

Hand Work
We can do manual work such as hand stapling, hand folding, hand collating, or inserting documents into binders. Note that customers can supply preprinted covers or other materials and ask us to reproduce and assemble the document.

Hole Punching
We can "drill" a document, e.g., for later insertion into a binder. We can punch up to five holes in one pass; 1/4" is a standard size, though we also have 1/2" drill bits.

Large Format Color Printing
We now offer large format printing. We can print up to five feet wide and any length from either hard copy or digital file. In most cases, 24-hour turnaround is available.

Make Readies
Make readies are intermediate master copies made from the customer's originals when the originals are not themselves suitable for use in the copy machine. Make readies might be needed, for instance, if originals are too curled, if they are taped together, or if there are stray marks on them. There is an inevitable decay in quality with each generation, so network printing may be preferable to make readies if your document is generated on a computer.

Mounting
Even at larger sizes, our mounting service will back you up. We can mount on foamcore or gatorboard in any length, up to 4 feet wide, or we can laminate to create a high-gloss surface and increase durability.

Network Printing
You can submit your files electronically over DukeNet, the University's fiber optic network. Users on the campus-wide network can send text and graphics to either our black and white Xerox DocuTech printer, or to our Canon CLC-1000 color laser copier/printer.

The Xerox DocuTech is a high-speed printer capable of accepting input using the traditional scanning method from hard copy documents or electronically from the network. The DocuTech prints up to 135 pages per minute—over 8,000 impressions per hour. At 600 dpi, the digital output is sharp and near-offset print quality. By electronically submitting your files, every copy printed is a first-generation copy. Also, your files can be stored by us and printed on demand.

The Canon CLC-1000 is our primary color output device. It is a high-speed, 400 dpi digital color laser copier/printer capable of near-photographic quality. The print speed is 31 full-color copies per minute, and the CLC-1000 can print 8 1/2"x11" size paper up to full-bleed 11"x17". Two-sided color copying is no problem, nor is the use of heavier paper stocks. We're confident that the CLC-1000 will do justice to your color documents.

What does it take to get your job to us? If you're reading this page on the web, then you already have the capability to send your files to us electronically. Please call one of our highly trained staff members at 382-7019 for instructions.

Padding
We can glue paper, such as carbonless "NCR" or memo pads, at one end. Pads may be backed with a sheet of chipboard, a heavy gray or brownish material like cardboard.

Paper
Unless a special stock or color is requested, all copies are reproduced on 8 1/2" x 11" standard 20# white copy paper. Prices for copying include white copy paper only, while specialty papers, transparencies, and binding or other finishing operations are available for an additional charge. We are happy to order special papers at market price, but it takes two to ten working days to get them.

Of the more than two dozen colors in stock, most are at least 50% recycled with 20% post-consumer waste. We also have several papers that are 100% recycled. Sheet sizes range from 8 1/2" x 11" to 11" x 17". Paper stock such as Duke University letterhead can be supplied by customers for copying jobs as well.

Besides the standard white copy paper, we have an assortment of papers, colors, and weights available, and the department stocks bond, carbonless, cover, index, offset, and transparencies.

Bond— Usually referred to as "20# bond," "24# bond," or "28# bond." 20# bond paper is lightweight, and is most often used for letters and business forms. It has a surface which accepts ink readily from a pen or typewriter and can be easily erased. For two-sided or color copying, we recommend the heavier bonds.

Carbonless— A form of paper where the top sheet has a coated back, the bottom sheet has a coated front, and intermediate sheets have coated fronts and backs. The pressure of writing or typing releases a colorless dye, and the image is transferred onto the coated front. We carry 2-part and 3-part carbonless.

Cover— Usually referred to as "65# cover" or "80# cover." A heavier weight of paper used as covers on booklets, catalogs, manuals, etc. Cover papers are generally more stable and durable.

Index— Commonly called "card stock" or "110# index", it is used whenever an inexpensive stiff paper is required. Many people are surprised to learn that index is lighter and thinner than 80# cover stock.

Transparency— A lightweight, clear film designed to be viewed by light shining through it or by projection. We can copy transparencies in black or in color.

Paste-up
We can make a "camera-ready" master created through mechanical or electronic cut-and-paste processes to position photos, art, and text on the same page, or to run small documents two-up, three-up, etc., saving paper and time.

Photos, Halftones, and Line Art
We can crop, enlarge, and paste up black-and-white photos, halftones, and line art, reproducing them at 106 lines per inch. For best results, we recommend submitting photos separate from pages containing text, and allowing us to place them or use network printing. One reason: we can move images electronically only in rectangular blocks and rotate these blocks only in 90-degree intervals, so that if a customer pastes a photo up crooked, even by one or two degrees, we cannot compensate or "straighten it out."

Saddlestitching
Saddlestitching is a form of binding in which a document is folded in half, and two staples are forced through its backbone or spine. Magazines are often saddlestitched, for example. At the Copy Center we can saddlestitch up to 20 sheets of 8 1/2" x 11", 8 1/2" x 14" or 11" x 17" paper, with a cover no heavier than 65# cover. Note that saddlestitched jobs are produced as four-page "signatures," with two pages on each side of each sheet, page 1 being on the same side of the same sheet as page 4, and so on; this arrangement can cut copying costs in half. Happily, our equipment can "impose the signature" automatically, with or without reduction, so that customers need only submit originals as one-sided 8 1/2" x 11" sheets with no special consideration to margins or to layout. We routinely work with the Publications Group and outside vendors on larger saddlestitched booklets, too.

Scanning
We can convert your paper documents to a digital graphic or text file. This is very convenient if your office is not equipped with a scanner or the proper software.

Self-Service Copier
We have a high-quality, high-speed, walk-up copier. Employees and students—not just departments—may use any of our services, although pick up and delivery cannot be provided for these "cash" jobs. Payment can be made by check or by cash.

Spiral Binding
Spiral (comb) is a form of binding with plastic spirals inserted through holes punched along the binding edge. We stock black spiral binds for documents up to 2" thick; other colors can be ordered in quantities of 100. A spiral-bound document differs from a book in that it can be folded back at any page so that it lays flat. We will contract with an outside vendor if you prefer Wire-O binding instead of spiral or surebind.

Stapling
Machine stapling can be performed on a maximum of about 70 sheets of 20# bond paper, either in portrait mode, landscape mode, or with two staples along the left 11" side. We can hand staple documents up to about 2" thick.

Surebinding
Surebinding uses 1/4" wide plastic strips placed on both sides of a document. We stock black surebinds for documents up to 2" thick. A surebound document opens much like a book.

Tab Dividers
We stock white tab dividers, which come in sets of five. The document and tabs are copied and collated simultaneously, and there are no restrictions on the quantity of tabs that can be inserted. The finished document can be thermal (tape) bound on-line with covers; or spiral bound, surebound, or hole punched off-line. Tabs also can be copied separately. There are template requirements for tab dividers, or customers may choose to have them professionally typeset, which we can arrange.

Tape Binding
Tape or thermal binding uses a strip of blue or black cloth with a glue backing to wrap around the binding edge, and partway onto both covers, holding each page in place. Tape binding is less expensive than surebinding because it is performed "in-line" by certain copy machines.

Turnaround
Most copy jobs up to 5,000 impressions can be processed and delivered within 24 hours, though larger ones may require extra time, particularly if they include a labor-intensive component such as spiral binding. Regardless of the timeframe, we are flexible in handling emergency orders for copying, pick up, or delivery. If an especially large or complex job is anticipated, please call for a consultation.

Variable Data Printing
We now offer variable data printing. Variable data printing (or personalized printing) produces a document that is customized for each recipient. You can use variable data printing with many different types of printed pieces, such as direct mail or mail-merge letters, newsletters, promotions, invitations, and flyers. Please call use to see how you can benefit from this great service.

Work Order Forms
Work order forms are free to customers, and we request that they accompany each copy job. We also accept the Duke University Interdepartmental Request and Invoice (IRI) form.